ChainValley is currently accessible in 176 countries; however, there are certain regions where access is restricted. When you're in the process of placing an order, kindly select your country just before proceeding to checkout. If, for any reason, ChainValley isn't available in your region, a notification will be displayed to inform you.
1) For an individual transaction, a ceiling of 8,000 euros (or the equivalent in the chosen payment currency) has been instituted.
2) The monthly limit is contingent upon your verification status and is calculated over a 31-day period commencing from the date of purchase, as opposed to adhering to a conventional calendar month.
Absolutely. Should you encounter the daily or monthly limits, you will receive a notification via email. This notification will also include instructions on how to request an increase in your account's limits.
Once your funds have been deducted from your payment account and the coins have been sent to your wallet, you can view the status of your order in your ChainValley account. Additionally, you will find a link to the corresponding blockchain transaction, and your transaction history will be displayed there as well.
In specific instances, we cover the so-called blockchain fees that go to miners for maintaining the network. In such cases, the relevant field on the screen will display a zero value. When we cannot cover this fee on your behalf, it will be indicated in the field. In any case, the transaction amount always precisely corresponds to what you see in the order form you filled out. Please note that if the payment currency differs from the currency of your payment account, your e-wallet provider or payment provider you make your transaction through may impose its own conversion fee. For more information, we recommend contacting your bank.
Recognizing that excessive bureaucracy can be frustrating, we've engineered a streamlined verification process. We've condensed the data collection phase into three simple steps, and thanks to AI-based processing, it typically takes no more than 5 minutes. All you need to do is upload a valid identification document (e.g., passport, ID card, driver's license, or residence permit), take a selfie, and provide your address details. Please ensure that the uploaded files meet our quality requirements. If your monthly limit exceeds certain thresholds, we may request additional information about the source of your funds and address confirmation.
Firstly, let's eliminate paper and web wallets from consideration. Paper wallets are outdated, and web wallets may pose security risks. This leaves us with the options of cold and hot wallets.
Cold wallets, such as Ledger and Trezor, can be excellent choices if you hold a substantial amount of cryptocurrency and only use a portion of your balance for trading. These wallets store critical data offline within a physical device, making them highly resistant to compromise. However, they can be expensive and somewhat complex, making them less suitable for beginners and day-to-day transactions.
Hot wallets, on the other hand, are software applications for the desktop (e.g., Metamask for ETH or Electrum for BTC) or mobile (e.g., Plark, Exodus). They are free, user-friendly, and offer fast access to your cryptocurrency. For 90% of users, hot wallets are an excellent choice. You can trade, buy, and sell cryptocurrency, as well as make payments, without worrying about losing an expensive device or missing out on a good opportunity while searching for it. Concerns about lower security with hot wallets are often more a matter of perception than reality.
